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Problem? THIS IS YOUR FIRST STOP

If you’re having any type of issue, make the American Auto Shield Support Center your first stop.


Report an issue


Search Bar - Enter any search term or question in our Support Center Search Bar, and we'll find the answer you're looking for in our Knowledge Base.


Live Chat - Take advantage of our Live Chat Service to speak one on one with an American Auto Shield representative.


Support Ticket System - Open a Support Ticket and your questions or concerns will be directed to the appropriate department for fast and specialized response. Not a customer? It's okay! Anyone can open a Support Ticket. If you're not a customer but have questions about our services or products, please feel free to contact us. We look forward to resolving any questions or concerns you may have.


  • Account Questions
  • Cancellation/Refund Questions
  • Cancellation/Refund Status
  • Claim Questions
  • Claim Status
  • Compliance & Regulatory Questions
  • Coverage Questions
  • Marketing Solutions
  • Product Development Questions
  • Sales Questions
  • Technical Assistance - Website, Support Center, Manage MyAutoShield
  • Transfer Request Questions


OPEN A SUPPORT TICKET


Manage MyAutoShield - Log in or register for self-service account management. This feature is Coming Soon!


Toll-Free Phone - 800.531.1925



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