American Auto Shield Holiday Schedule

American Auto Shield will be closed the following days during the holiday season:

  • Thursday, December 24, 2015
  • Friday, December 25, 2015
  • Thursday, December 31, 2015
  • Friday, January 01, 2016


If you have an automotive breakdown or failure outside normal business hours that requires immediate repair:

  • Protect the vehicle from further damage
  • Do not operate the vehicle as it could result in further damage
  • Pull your vehicle off the road and shut off the engine when any of the lights/gauges indicate a problem
  • Use your Roadside Assistance benefit when necessary

If you have emergency auto repairs and cannot receive prior authorization, contact American Auto Shield no later than the 1st business day after emergency repairs are performed.

Emergency repairs must meet the following criteria:

  • The need for repair is immediate and the administrator’s office is closed
  • The mechanical breakdown or failure must prevent you from safely operating your vehicle
  • The mechanical breakdown or failure must be covered by your contract
  • The total cost of the repair and/or replacement must not exceed $250

Visit the American Auto Shield Claims Center

American Auto Shield wishes you safe travels and Happy Holidays!