3/13/19 SEVERE WEATHER - OFFICE CLOSED AT 12:00 PM MST

In the interest of the safety of our employees, American Auto Shield closed the office today at 12:00 pm MST due to blizzard conditions.


We will return to normal business hours tomorrow, March 14, 2019.

 

If you have an automotive breakdown or failure outside normal business hours that requires immediate repair:

  • Protect the vehicle from further damage
  • Do not operate the vehicle as it could result in further damage
  • Pull your vehicle off the road and shut off the engine when any of the lights/gauges indicate a problem
  • Use your Roadside Assistance benefit when necessary

 

If you have emergency auto repairs and cannot receive prior authorization, contact American Auto Shield no later than the 1st business day after emergency repairs are performed.

 

Emergency repairs must meet the following criteria:

  • The need for repair is immediate and the administrator’s office is closed
  • The mechanical breakdown or failure must prevent you from safely operating your vehicle
  • The mechanical breakdown or failure must be covered by your contract
  • The total cost of the repair and/or replacement must not exceed $250

 

Visit the American Auto Shield Claims Center

Open a Support Ticket


American Auto Shield wishes you safe travels!


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