If you have an automotive breakdown or failure outside normal business hours that requires immediate repair:
Protect the vehicle from further damage:
Pull your vehicle off the road to a safe area
Shut off the engine when any of the lights/gauges indicate a problem
Do not operate the vehicle as it could result in further damage
Contact 1-866-222-7869 for roadside assistance, if necessary
If you have emergency auto repairs and cannot receive prior authorization, contact American Auto Shield at 1-800-531-1925 no later than the 1st business day after emergency repairs are performed:
Emergency repairs must meet the following criteria:
The need for repair is immediate, and the administrator’s office is closed
The mechanical breakdown or failure must prevent you from safely operating your vehicle
The mechanical breakdown or failure must be covered by your contract
The total cost of the repair and/or replacement must not exceed $250
2023 Office Closed Holiday Calendar:
If you have an automotive breakdown or failure outside normal business hours that requires immediate repair:
Protect the vehicle from further damage:
If you have emergency auto repairs and cannot receive prior authorization, contact American Auto Shield at 1-800-531-1925 no later than the 1st business day after emergency repairs are performed:
Emergency repairs must meet the following criteria:
Visit the American Auto Shield Claims Center
American Auto Shield wishes you safe travels!
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