STOP – Before you have repairs performed without prior authorization, please review:
If you need to have an emergency repair performed outside of normal business hours and cannot contact or receive prior authorization from us, contact us no later than the first business day after the emergency repairs are performed:
- Report a Claim Online*
- Call 800.531.1925
Emergency repairs must meet the following criteria:
No claims will be paid without prior authorization, with the exception of emergency repairs performed in accordance with the Vehicle Service Contract terms and conditions. Repairs performed without prior authorization will not be covered.
The online claim reporting feature is temporarily disabled. We apologize for any inconvenience. We are working to restore this service as soon as possible.
For customer service or to file a claim, please contact us directly at 800.531.1925.