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View frequently asked service contract claim questions and answers

Claim FAQ 13

Are roadside assistance benefits included in my service contract?
How do I get roadside assistance?
How do I find a repair facility?
When should I report a claim?
How do I report a claim?
What do I do if your office is closed?
What is the claims process?
How do I get a rental car?
Does my contract pay for rideshare expenses?
What is trip interruption reimbursement?
How do I get reimbursed for trip interruption?
How do I submit documents for my claim?
What do I do if my claim was denied?

Claim General FAQ 5

What is a claims administrator?
What is a vehicle service contract?
What is an extended auto warranty?
Auto warranty vs. vehicle service contract
What is ASE certification and why is it important?

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AAS

The first choice for service contracts

American Auto Shield

14033 Denver West Pkwy

Suite 200

Lakewood, CO 80401

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This website provides a brief summary of our services and is not a contract document. The coverage described may not mirror the actual coverage purchased at the time of sale. Specific Vehicle Service Contract coverage varies depending upon the Vehicle Service Contract purchased, optional coverage selections, state of purchase and seller agreement. Please read the actual contract documents for important details on coverage, limits, conditions and terms. If there is any conflict between this summary and the Vehicle Service Contract documents, the contract documents will control.

Florida contracts are administered by American Auto Shield, Inc. Florida Company Code 14044.

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