Company 1

• What are your business hours?

Coverage FAQ 4

• What does my vehicle service contract cover?
• When can I use my coverage?
• Can I preview a vehicle service contract online?
• What vehicle upkeep am I responsible for?

Transfer FAQ 2

• Can I transfer my vehicle service contract to a new owner?
• Can I transfer my vehicle service contract online?

General FAQ 5

• What is a vehicle service contract?
• What is an extended auto warranty?
• What is the difference between an auto warranty and a vehicle service contract?
• Are auto manufacturers involved with the creation and sale of vehicle service contracts?
• Vehicle Service Contract (VSC) Glossary

Claims FAQ 13

• When should I report a claim?
• How do I report a claim?
• Can I report a claim online?
• How do I submit documents for my claim?
• Do I have to have a covered claim to use the roadside assistance benefit?

See all 13 articles

Contact FAQ 0

Forms 2

• Transfer Application Form
• Report a Claim Online Form

Sales FAQ 2

• Does American Auto Shield sell vehicle service contracts or other products directly?
• Who sells American Auto Shield vehicle service contracts?

Support Center FAQ 7

• What is a support ticket system?
• Can I receive help online?
• How long will it take to receive a response?
• How do I change my address or contact information?
• Can you help me with questions about my payment plan?

See all 7 articles

Cancellation FAQ 4

• How do I cancel my vehicle service contract?
• Can I cancel my vehicle service contract online?
• What is a prorated refund?
• How long will it take to receive my refund?