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Knowledge base
Knowledge base
Coverage
Coverage FAQ
5
What is a vehicle service contract?
What is an extended auto warranty?
Auto warranty vs. vehicle service contract
Can you send my service contract to me?
Can I transfer a vehicle service contract?
Claim
Claim FAQ
10
What is a claims administrator?
How do I get roadside assistance?
How do I get roadside assistance reimbursement?
How do I find a repair facility?
When should I report a claim?
See all 10 articles
Company
Company FAQ
10
What does American Auto Shield do?
What is American Auto Shield’s vision?
What is American Auto Shield's mission?
What are American Auto Shield’s core values?
What is the culture like at American Auto Shield?
See all 10 articles
Contact
Contact FAQ
4
How do I contact American Auto Shield?
What are your business hours?
Can I get help online?
Privacy Policy & Disclosures
Helpdesk FAQ
4
What is a support ticket?
Can I update a support ticket I already opened?
My support ticket was closed before my issue was resolved.
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