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  1. Knowledge base

Knowledge base

Coverage

Coverage FAQ 5
  • What is a vehicle service contract?
  • What is an extended auto warranty?
  • Auto warranty vs. vehicle service contract
  • Can you send my service contract to me?
  • Can I transfer a vehicle service contract?

Claim

Claim FAQ 10
  • What is a claims administrator?
  • How do I get roadside assistance?
  • How do I get roadside assistance reimbursement?
  • How do I find a repair facility?
  • When should I report a claim?
See all 10 articles

Company

Company FAQ 10
  • What does American Auto Shield do?
  • What is American Auto Shield’s vision?
  • What is American Auto Shield's mission?
  • What are American Auto Shield’s core values?
  • What is the culture like at American Auto Shield?
See all 10 articles

Contact

Contact FAQ 4
  • How do I contact American Auto Shield?
  • What are your business hours?
  • Can I get help online?
  • Privacy Policy & Disclosures
Helpdesk FAQ 4
  • What is a support ticket?
  • Can I update a support ticket I already opened?
  • My support ticket was closed before my issue was resolved.
  • Under Construction
Forms 2
  • Forms
  • Transfer application
  • Submit Ticket Create a ticket for online agent support
  • Call Us Call us to speak to a representative
  • Email Us Email us with your inquiry












COVERAGE

  • Vehicle
  • California (MBI)
  • Motorcycle
  • Off-Road Motorcycle
  • ATV

CLAIM

  • Roadside Assistance
  • Repair Facility Locator

COMPANY

  • Vision
  • Mission
  • Core Values
  • Locations

COMMUNITY

  • Announcements
  • Vehicle Tips

CONTACT

  • 1 800 531 1925
  • Email
  • Support Ticket


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This website provides a brief summary of our services and is not a contract document. The coverage described may not mirror the actual coverage purchased at the time of sale. Specific Vehicle Service Contract coverage varies depending upon the Vehicle Service Contract purchased, optional coverage selections, state of purchase and seller agreement. Please read the actual contract documents for important details on coverage, limits, conditions and terms. If there is any conflict between this summary and the Vehicle Service Contract documents, the contract documents will control.

Florida contracts are administered by American Auto Shield, Inc. Florida Company Code 14044.


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