Contact American Auto Shield  1-800-531-1925

How can we help you?

American Auto Shield customers can browse our Solutions Center for answers to frequently asked questions, or contact us directly by phone, email, or fax.

Business Hours

Monday - Friday 6:00 am to 5:00 pm MST

Saturday 7:00 am to 1:00 pm MST

2024 Holiday office schedule


Our representatives are here to help you during each step of the vehicle service contract claims process. Contact us by phone, email, fax, or online using the links below.

Claims phone number:  1-303-420-7488

Toll-free phone number:  1-800-531-1925

Roadside assistance number:  1-866-222-7869

Fax number:  1-303-420-4722

Claim documents email:

Report a claim online

Submit claim documents

Solutions center

Office Locations

Colorado Headquarters Office:  14033 Denver West Pkwy, Suite 200, Lakewood, CO 80401

Missouri Satellite Office:  333 Mid Rivers Mall Dr., Ste. 101, St. Peters, MO 63376

Florida Satellite Office:  6820 Lyons Technology Pkwy., Ste. 250, Coconut Creek, FL 33073