woman looking under car hood after vehicle mechanical breakdown

How to report a vehicle service contract claim

American Auto Shield customers can call 1-800-531-1925 to report a claim by phone.

Claim numbers and quick links

AAS claims center: Call 1-800-531-1925

Roadside assistance: Call 1-866-222-7869

Preferred Repair Facility locator

For their convenience, repair facilities can report a claim online.

Business Hours

M-F 6:00 am to 5:00 pm MST
SAT 7:00 am to 1:00 pm MST

2024 Holiday Office Schedule

If your vehicle has experienced an automotive breakdown or failure outside normal business hours that requires immediate repair, review our emergency auto repairs information.