Black car rental sign with a yellow key above a vehicle with the words car rental beside it

Rental Car Coverage 101

American Auto Shield vehicle service contracts provide rental car reimbursement for authorized mechanical breakdowns or failures from licensed vehicle rental companies. Many repair facilities have loaner cars or a rental facility onsite. If your repair facility does not provide a rental car, contact a rental car company in your area, and retain your receipt.


Your vehicle service contract provides coverage:

  • As soon as the repair estimate is received and coverage is determined 
  • If your vehicle becomes inoperable and must remain at the repair facility as a result of an authorized mechanical breakdown or failure
  • If the mechanical breakdown or failure has been authorized for four (4) or more hours of labor


You must have an authorized and coverable claim to receive rental car reimbursement. Please review your contract for information regarding rental car reimbursement coverage, limits, conditions and terms.


Submit rental car receipts.