How do I contact American Auto Shield?

Modified on Sat, 15 Jul 2023 at 10:29 PM

Contact American Auto Shield (AAS) claims administrator by phone at 1-800-531-1925, email, or online woman looks at American Auto Shield online help center


American Auto Shield Contact Information


Ways to contact American Auto Shield (AAS):


Toll-free phone:  1-800-531-1925

Phone:  1-303-420-7488

Fax: 1-303-420-4722


Roadside assistance:  1-866-222-7869


Customer service email:  customersupport@americanautoshield.com

Claim documents email:  records@americanautoshield.com


Report a claim online

Submit claim documents online

Submit a customer support ticket


Business Hours:

M-F 6:00 am to 5:00 pm MST

SAT 7:00 am to 1:00 pm MST


Colorado Headquarters: 

1597 Cole Blvd., Ste. 200

Lakewood, CO 80401-3418


Arizona Satellite Office: 

2400 W Dunlap Ave., Ste. 315

Phoenix, AZ 85021


Missouri Satellite Office: 

333 Mid Rivers Mall Dr., Ste. 101

St. Peters, MO 63376


Florida Satellite Office: 

6820 Lyons Technology Pkwy., Ste. 250

Coconut Creek, FL 33073

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