American Auto Shield online services
For your convenience, American Auto Shield customers can take advantage of our 24/7/365 online self-service helpdesk and agent-support features including:
AAS Helpdesk
Our digital self-service and online agent-support customer service center includes:
- Announcements
- Articles
- Forms
- Frequently asked questions and answers
- Knowledge base
- Ticket system
AAS Claims Center
Our customer claims center includes:
- Online claim forms for contract holders and repair facilities
- Claim document upload feature
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