Call center employees with headsets answering customer phone calls


American Auto Shield third-party claims administrator


Founded in 2002, American Auto Shield (AAS) is a third-party service contract claims administrator headquartered in Lakewood, Colorado, with satellite offices in Arizona, Florida, and Missouri. We provide nationwide coverage and claims services for home and vehicle service contracts.


Service contract coverage is offered through:

  • Agents
  • Dealers
  • Direct Marketers
  • Lenders
  • Membership organizations

 

We are committed to providing the best experience for everyone we interact with, from our contract holders and their repair facilities to our clients and communities. Our dedicated teams work collaboratively to ensure we act quickly, with knowledge and empathy, to deliver professional and consistent service and support for our customers.


Learn more about how our company vision, mission, and core values drive an awesome customer claims experience.