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American Auto Shield office locations

American Auto Shield employs over 400 staff across multiple locations that include our Colorado headquarters, satellite offices in Florida and Missouri, and remote locations in select states.

3 physical office locations across the U.S.

Our three diverse physical locations combine convenience for our employees with recreational perks for their families. Click the links below to learn more about our office locations and perks.

American Auto Shield office headquarters and satellite locations

Colorado Headquarters:  14023 Denver West Pkwy, Suite 200, Lakewood, CO 80401

Florida satellite office:  6820 Lyons Technology Pkwy., Suite 250, Coconut Creek, FL 33073

Missouri satellite office:  333 Mid Rivers Mall Dr., Suite 101, St. Peters, MO 63376

It's easy to contact our American Auto Shield headquarters office and satellite locations. Just call our toll-free number 1-800-531-1925 or local 1-303-420-7488.

Business hours

Monday-Friday 6:00 am to 5:00 pm MST

Saturday 7:00 am to 1:00 pm MST

Claim and customer service quick links

Roadside assistance phone:  1-866-222-7869

Customer service email:

Claim documents email:

Human Resources & Talent Acquisition

HR email:

Careers email:

Interested in a career with us? Explore our open positions for American Auto Shield Top Workplaces opportunities.

Hybrid job opportunities

Although some of our roles are remote, employees residing in Colorado are required to commute to the corporate office for collaboration. This is considered a hybrid role. The American Auto Shield headquarters office is located in Lakewood, CO.

Remote job opportunities

American Auto Shield also hires remotely in specific states. To be considered for a role with our Top Workplaces team, job applicants must have permanent residence in one of the following states:

  • Arizona
  • Colorado
  • Florida
  • Indiana
  • Kansas 
  • Kentucky
  • Missouri
  • Ohio
  • Oklahoma
  • Tennessee
  • Texas
  • Virginia