vehicle service contract claim document email notification

Car service contract coverage requests

As the vehicle service contract claims administrator, American Auto Shield can email you a sample of your vehicle protection coverage at your request. You can also view sample contracts and coverage details online:


To receive a copy of your original service contract, contact the seller from whom you obtained coverage.

CarShield customers

Get a copy of your service contract with these two easy options

  1. Call CarShield Customer Service
  2. Download the CarShield app


Download the CarShield mobile app to view a breakdown of your coverage. The app gives CarShield customers 24/7 access to contract information.

Like to keep a copy in the glove box? We get it. The CarShield app let's you view, download, or print your contract anytime. As a CarShield customer, you can keep all your coverage details where you need them most - for when you need them most.