vehicle service contract claim document email notification

Submit car service contract claim documents

American Auto Shield makes it easy for you to submit vehicle service contract (VSC) claim and other important documents online or by email, fax, and mail. 

Our customers can choose the method that's right for them, and we'll take care of the rest!

Claim documents & receipts


Online:   Upload documents

Fax:        1-303-420-4722

Mail:        American Auto Shield

                Claims Department

                14023 Denver West Pkwy, Suite 200

                Lakewood, CO 80401

CarShield customers

CarShield makes it easy for customers to download the CarShield app

Once the app is downloaded, CarShield customers can upload important claim documents, view vehicle service contract coverage details, and more. Stay connected with American Auto Shield and CarShield - and get your car back on the road!