How do I find a repair facility?

Modified on Mon, 20 Feb 2023 at 07:24 PM

Find an American Auto Shield preferred repair facility for vehicle service contract (extended car warranty) claim man searches Internet while car is towed away

Find a repair facility in your area

As an American Auto Shield customer, you can take your vehicle to a licensed repair facility of your choice, or you may choose a repair facility in our Shield Repair Network. To access this network of preferred repair facilities, visit our website.

American Auto Shield Preferred Repair Facility search bar image

  • If your vehicle cannot or should not be driven to a shop, your American Auto Shield Vehicle Service Contract provides you with an emergency road service program 24 hours a day, 365 days a year. Emergency Roadside services are provided by Roadside Protect, Inc., by Signature’s Nationwide Auto Club, Inc. 

  • If your vehicle becomes disabled, call 1-866-222-7869, and a service vehicle will be dispatched to you. While there is a combined maximum limit for such emergency road service benefits, your contract deductible does not apply to roadside assistance! 

Please read the actual contract documents for important details on coverage, limits, conditions and terms.

Provide the licensed Repair Facility with your Vehicle Service Contract number and the Claims Administrator’s phone number, 1-800-531-1925.

What happens next?

Review our 6-step quick claim guide

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