Hands holding a shield with a pig in the middle of the shield and colorful darts stuck in the pig

Service contract claims administrator 101

A claims administrator is the company contractually obligated to perform under the service contract. The claims administrator will authorize and pay the repair facility (shop) for covered car repairs.

A claims administrator works with the auto repair facility to make sure your vehicle service contract claim is handled properly. Because they are the company obligated to pay your claim, their financial strength is an important factor in choosing a reliable vehicle protection plan company.

American Auto Shield (AAS), founded in 2002, is a third-party claims administrator headquartered in Lakewood, CO. We provide nationwide coverage and claims administration services for home and vehicle service contracts.