What is the culture like at American Auto Shield?

Modified on Mon, 17 Jul 2023 at 10:40 AM

Our Customer-Centric Vision


We're driving a customer-focused culture to deliver an awesome customer claims experience. Our holistic focus fosters a positive experience at each stage of the customer journey. This includes a range of employee benefits, perks, resources, and professional development opportunities —  because our employees are our customers, too!



Customer Centric Mindset

  • Connected Employees
  • Continuous Innovation
  • Customer Relationship Management (CRM) Systems


Employee Centric Culture

  • Benefits & Perks
  • Communication
  • Diversity, Inclusion, Equality
  • Leadership
  • Professional Development Opportunities


Community Centric Mission

Company and individual efforts to make a difference


Doing the right thing applies to more than just business practices. Not only does American Auto Shield contribute to the health and well-being of our employees, we also contribute to the well-being of our communities — and we encourage our employees to contribute to the causes they care about, too.




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