Man leaning over car that experienced mechanical breakdown looking at engine

Roadside assistance emergency protection benefits

Yes! Additional benefits for your covered auto are provided with your American Auto Shield vehicle service contract, except where prohibited by law. Coverage provides contract holders with a 24/7/365 emergency road service program for added protection and peace of mind.


Emergency roadside service coverage deductible & term


  1. Your service contract deductible does not apply to roadside assistance!
  2. Roadside protection coverage begins on the contract effective date and ends on the expiration date of the contract!


24/7/365 roadside assistance benefits breakdown

Call emergency road service 1-866-222-7869


  •   Towing Service

If your vehicle cannot be started or driven without causing further damage, you are covered for towing expenses.


  •   Emergency Tire Service

If your vehicle has a flat or damaged tire, you are covered for service to change an inflated spare tire provided by you.


  •   Lockout Service

If you misplace, break, or accidentally lock your keys in your vehicle, dispatch will provide a locksmith or emergency vehicle service to assist you. The cost of new keys is not covered.


  •   Battery Service

If the battery for your vehicle fails, battery jump start services will be provided.


  •   Fuel Delivery Service

In case it is necessary for the operation of your vehicle, a service vehicle will deliver oil, fuel, or water to you. You are responsible for the cost of the oil and fuel. In the event that local state regulations prohibit the delivery of flammable materials (e.g., gas), you may have your vehicle towed to the nearest gas station, as provided under the “Towing Service” above.


  •   Winching Service

You are covered for winching services provided your vehicle is within 100 feet of a public road (excludes off-road driving).


Emergency roadside services are provided by Roadside Protect, Inc., of Signature’s Nationwide Auto Club, Inc. If your covered vehicle becomes disabled, call 1-866-222-7869, and a service vehicle will be dispatched to you.


Benefits described are subject to the maximum limits listed on your declarations page. Costs exceeding those authorized amounts are your responsibility.